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Implementations upgrades industry - EDI

Today’s enterprise-level asset and workplace management software solutions come packed with features and capabilities to implement industry best practices.

However, EDI understands that a successful implementation is more than just installing and configuring the software. There are many factors that go into making successful enterprise software projects.

Experience

EDI has been implementing and upgrading TRIRIGA systems for almost a decade and Maximo systems for over two decades. The combined experience of EDI’s staff far exceeds even that. The products of that many years of experience implementing and upgrading these systems are consistency, efficiency, and innovation.

There is nothing we haven’t seen before and we most certainly know the best way to get from point A to point B, regardless of what those points look like for you. Whether you are facing a “green field” implementation or a “point version” technical upgrade, EDI can get you to the finish line faster and smoother than anyone else.

A Proven Methodology

EDI has established, over the course of many years, a comprehensive Project Methodology for enterprise-level software implementation. The methodology is designed to provide a standard for executing projects such that our successful results are reproducible for all clients. This repeatable process also provides EDI with the ability to continuously improve. The entire methodology is focused on the goal of maximizing customer return by continuously assessing and addressing customer priorities.

The EDI Project Methodology has the flexibility to adapt to the specific customer requirements such as project phasing, time constraints, budget limitations, regulatory compliance, and functional priorities.

A Team Approach

When you hire EDI, you are not hiring one person. You are not even hiring a specific project team. You are hiring our entire firm and all of the experience that we have gained since our inception in 1999.

Our project teams have direct lines of communication to EDI management, to other project teams, to our service desk, and even into centers of excellence from our parent company, Arora Engineers. We are able to bring in specialized help as necessary and have quick and easy mechanisms for escalating problems within our organization. Additionally, EDI implementations include very close involvement with our clients.

Our project teams are not just staff; they are a combination of EDI staff and client management, Subject Matter Expert’s (SMEs), and End Users. The success of implementation will be driven by the entire team, not individuals from either organization.

A Focus on Data

Everybody’s heard the term “garbage in, garbage out” in relation to data in enterprise software implementations. EDI ensures you do not have “garbage in” by focusing on how data collection and/or migration will affect your implementation or upgrade. EDI employs a well-defined approach in gathering and migrating all data elements necessary to have a completed system.

This could include physical walk-downs of equipment for asset management, automated ETL data migrations from existing systems or databases, or even integration of data sources like BIM models or GIS systems. We also make sure that your organization understands and implements sustainable processes for keeping data current and accurate.

EDI designs workflows and processes within the software to ensure the right data is captured at the right time, and that the data is being audited and reviewed on a regular basis. This gives our clients confidence in the information and analysis coming out of their enterprise solutions, which is the definition of their value in the first place.

Training, Training, Training

Training plays an integral part in the success of an implementation or upgrade. EDI understands that training is not just an exercise that happens before the system is turned on for the first time. Training encompasses the knowledge transfer, in terms of software, processes and culture, passed along to our clients over the entire life of our engagement.

Change Management

Resistance to change is one of the biggest obstacles in implementing processes and systems that allow an organization to attain a successful implementation or upgrade.

Organizational Change Management (OCM) will help to ensure process and culture change is occurring, help with communications and change management aspects of the project, and will help course correct the project team to help ensure business goals are achieved.

EDI facilitates specific, OCM-centered workshops will allow personnel who are impacted by the change to feel like they are involved and part of a program that will help the organization meet their overall goals and objectives.