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Immersion Training in Maximo 6 for IT

days: 5     cost: $2750

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Course Description

Immersion Training in IBM Maximo 6 (for IT) provides the basic knowledge and skills needed by client teams to implement the Asset Lifecycle, Inventory, Procurement, and Service Desk capabilities of Maximo to maximize revenue generation, improve service availability, mitigate risks, and enhance legal compliance for your organization.

Who Will Benefit From This Course

This course is intended for Maximo implementation teams, whose members can include:

  • Maximo administrator
  • IT asset managers
  • IT personnel
  • Service/help desk managers
  • Procurement personnel
  • Inventory personnel
  • Contracts personnel

Prerequisites

Navigation and Querying in Maximo 6 or demonstrable working experience with MAXIMO 5.x or greater

Skills Taught

After completing this course, you should be able to:

  • Analyze business processes as they relate to Information Technology (IT) Asset and Service Management
  • Describe and use the different Maximo applications as they relate to various business processes specific to IT
  • Describe and discuss Maximo IT asset and service management recommendations as they relate to:
    • tools and job aids
    • best practices, and
    • philosophies/methodologies in maintenance, acquisition, and service processes

Course Outline

Maximo, configuration, and implementation overviews:

  • Information Technology Service Management (ITSM) within IT Infrastructure Library (ITIL) overview
  • Setting up organizations and sites
  • Creating classifications and defining their attributes
  • Setting up and applying general ledger configurations
  • Creating locations
  • Entering labor and registering users
  • Create IT item masters and records and apply standard configurations (item assembly structures)
  • Entering asset records
  • Process service requests through the service management lifecycle (incident, problem, change, and release)
  • Creating and processing POs for IT throughout the procurement lifecycle (requesting, purchasing/leasing, receiving, paying)
  • Deployment and reconciliation of IT assets
  • Automating the business process using Workflow

Immersion Training in Maximo 6 for IT

request information about dates for this course