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5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

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5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

Updating your organization’s network of tools and services to facilitate real-time facilities management operations sounds easy enough at a glance. However, there are so many mobile solutions available in today’s market that exploring your mobile management options can quickly become daunting. 

As such, it’s wise to step into exploring different mobile solutions with a strategy in mind. Consider the following points while searching for an enterprise mobile solution so that your company can streamline facilities management operations and invest in a service that meets your every business requirement.

#1- Unique Operational Requirements

A significant variety of mobile solutions exist in today’s market, so to condense the number of solutions to choose from, business owners need to evaluate their unique facility management needs.

For example, when searching for mobile solution offerings, determine whether your company requires the following features and whether they’re available through the management and/or maintenance operations software you’re considering:

  • Data Collection & Analysis
  • Real-Time Facilities Management Capabilities
  • Order Management
  • Vendor Management
  • Asset Management
  • Inventory Planning
  • Maintenance Scheduling
  • Work/Labor Tracking
  • Document Storage/Organization

Organizations should also ensure the system provides a “Single Pane of Glass” where facility managers can view all of their smart and connected building system asset data in one place. Facilities are investing more capital than ever in smart and connected building systems, but to access this critical data, technicians and FM leadership often have to engage with multiple OEM apps to gather the appropriate information. . The best mobile solutions combine smart and connected asset data from the manufacturers and the systems themselves and allow facility managers to save time and money by combining all of this data into one easy to use information platform, eliminating the need to train staff to use multiple manufacturer platforms to extract necessary data.

#2- Integration Capabilities

Integration capabilities are critical for organizations that have already implemented a selection of programs and tools to streamline company functions. Discovering whether an enterprise mobile solution can be integrated with the current software is necessary for reducing complications and streamlining the process of adopting new programs.

#3- Support and Training

Many organizations are experiencing a “brain drain” post COVID, with large swaths of tenured staff retiring or facing leveraged buyouts to cut costs, resulting in many organizations losing critical institutional knowledge. The right mobile tool can help bridge the gap by collecting this information within the system which can then be passed down to the next generation of staff.

The timeline needed to learn how to use new software may decrease productivity in already overwhelmed workplaces, and ineffective training often leads to errors and delays. As such, training is an essential part of workplace efficiency, especially when using new tools and programs. Working with a mobile solution provider that offers support and training throughout implementation can help ensure that each user is informed about software functions and knows how to initiate each process they’re responsible for.

#4- User Interface and User-Friendliness

Even if a particular maintenance operations software covers every function your organization could ever need, implementation will not be a success if the software is too cumbersome to use. Choosing a user-friendly program with a clean interface can greatly simplify learning how to use the new software. Preventing employees and other team members from becoming overwhelmed is an ideal way to streamline information retention and avoid complications. An easy to use solution is essential because it encourages teams to more easily adopt the new technology as a natural part of their day-to-day operations.

#5- Security Measures

Finally, adequate security protocols are imperative when introducing real-time facilities management software to your organization’s network of tools. Protecting your company’s data from unauthorized access, theft, alteration, or loss helps secure the information your business depends on to function. It also simplifies security processes and frees up human resources so that employees can be dispatched to more engaging tasks.

In addition to researching solutions on your own, there’s an added benefit when providers offer product demonstrations. If you’re searching for a mobile solution to streamline your facility management operations, viewing a demo or speaking with software professionals will likely make your decision much more straightforward.

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EDI Awarded Best Maximo Asset Information Management at MaximoWorld 2022!

EDI Awarded Best Maximo Asset Information Management at MaximoWorld 2022!

EDI was honored to be recognized at the 2022 MaximoWorld conference in Austin, Texas for Best Maximo Asset Information Management project. This award was presented to EDI and Kansas City Airport (MCI) for our Enterprise Asset Management (EAM) Implementation work on the New Single Terminal and Parking Garage at Kansas City International Airport.

The new $1.5 billion terminal is the largest single infrastructure project in Kansas City history. MCI’s modern 1M SF single-terminal will debut in early 2023, and feature 39 gates, updated amenities and dining options, and the addition of a 6,300-spot six-level parking garage with covered commercial curb connects to both levels of the new terminal via roadway crosswalks on each level.

MCI applied an innovative approach to implementing asset management at the very beginning of the new terminal project. EDI, along with Arora Engineers (Arora), worked to ensure that operations and maintenance staff were in a position to use and maintain the entire new facility (the organizations most critical asset) from day one. MCI was therefore able to reduce their implementation costs by approximately 50% with a digital delivery compared to a traditional asset management implementation.

This is the third year in a row EDI has received a MaximoWorld award. Last year, EDI and Salt Lake City International Airport (SLC) were awarded for Best Maximo Enterprise Asset Management Implementation Program at MaximoWorld 2021.

Congratulations to our team on this terrific accomplishment!

To learn more about our work on the new terminal project, as well our Data Interoperability Services and how facilities can protect organizations from losing data when datasets are created, read our case study.

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Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Seventy-five percent of the world’s 130 busiest airports rely on IBM’s Maximo Enterprise Asset Management (EAM) software to get the most value out of their critical assets. Considering airports spend upwards of $7.7 Billion over the lifecycle of their assets to maintain them, we understand that they are often an organization’s most significant investment.

At EDI, we pride ourselves on our ability to help our clients transform from simply relying on planned maintenance to world class maintenance best practices that are part of a Reliability Centered Maintenance (RCM) program using their Maximo EAM software.

EDI has spent 20+ years helping airports implement Maximo EAM to do just that— in fact, EDI is the #1 US-based IBM Partner for Maximo for Aviation (MfA).

We assist our Aviation clients in maximizing return on investment not only for their assets, but also their EAM software application with a thoughtful, comprehensive set of configurations and documentation which we have named eSAM for Airports.

eSAM stands for EDI’s Strategic Asset Management, which is much more than just a software solution. eSAM is a comprehensive philosophy and program – it is a tool set that puts an organization on a path towards continuous improvement in EAM to achieve RCM.

eSAM is a consistent delivery of IBM’s best-in-class Maximo EAM System that is pre-configured based on ISO 55000 and other best practices to allow a reduced PO to Deploy time and a reliable support approach. eSAM includes airport specific modules such as FAA Part 139 Airfield Inspection, Local NOTAM, Facilities and Custodial Inspections, Lock Shop and Key Management, Warehouse/Inventory Management, GIS Integration, ERP Integration, Property Management Integration, BIM Integration, IoT Integration, Airport Maintenance Specific KPIs, Reports and Analytics, and much more.

The power of eSAM is that we have taken leading industry practices and Maximo configurations and packaged them together in an easily deployable product. eSAM provides not only software configurations but also consulting services to address shared challenges of the industry and in achieving RCM. Our team of experts provide business process implementation services to ensure the right culture change within our clients’ organization for a smoother adoption of EAM technology into their daily tasks.

Our two-fold approach, which focuses on both business processes and software implementation, provides a significantly more useful EAM system sooner compared to other software implementation providers.

The eSAM system benefits include considerable time reduction for personnel involved in the solution development and deployment, and lower overall cost of ownership with short- and long-term ROI. Additionally, eSAM is cloud hosted by our trusted partner, Projetech, who have provided expert, economical Maximo® as a Service (Maas) Cloud Hosting services for a variety of our most important clients for over a decade.

EDI has developed eSAM configurations for several other industries, including Life Sciences. To learn more about how you can implement an EAM system using our eSAM solution to save time, conserve resources, and get the most out of your assets, click here

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Upcoming Event: EDI Exhibiting and Speaking at CFTA Annual Conference 2022

CFTA-Annual-Conference-2022_slideshow

Upcoming Event: EDI Exhibiting and Speaking at CFTA Annual Conference 2022

CFTA-Annual-Conference-2022_slideshow

EDI will be exhibiting and speaking at the upcoming CFTA 2022 Annual Conference hosted by Brown University in Providence, RI from August 2-5, 2022.

CFTA brings together campus FM technology professionals and solution leaders for four days of engaging educational sessions, round table discussions, networking, campus tours, and community fun in a collaborative environment. Attendees will learn and discuss best practices, hear about the latest innovations, shape the future of work, and feel energized to design and manage campus systems navigating the path forward.

If you are attending, stop by our table to meet our team and learn about an easier, more accurate way to manage Operations & Maintenance work order requests for your facility with Arora ATLAS® Request, as well as our Data Interoperability solutions to enhance your capital projects.

Session Information:

Manik Arora, PE, President and CEO of both Arora Engineers and EDI, and Brian Benedict, Development Director of Enterprise Solutions at EDI, will be presenting “Expediting Capital Project ROI with Data Interoperability” at CFTA’s annual conference.

EDI’s technology experts achieve data interoperability by establishing data standards and specifications to ensure facility managers can integrate asset data created during construction into their Enterprise Asset Management system to seamlessly maintain their facilities. Our experts will explain how you can integrate your BIM/CAD, GIS, and asset data into one network for a consistent flow of valuable data needed to increase operational efficiency, decrease costs, and enhance user experience. Be sure to attend and learn more!

Date and Time: August 3rd at 4:00 PM EST

Location: Ocean Suite B, Graduate Providence Hotel

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Upcoming Event: MaximoWorld 2022

Upcoming Event MaximoWorld 2022

Upcoming Event: MaximoWorld 2022

Upcoming Event MaximoWorld 2022

Electronic Data (EDI) will be attending Maximo World 2022 in Austin, Texas! Be sure to stop by booth #107 to meet the team and learn how you can save time and money with Data Interoperability Services!

EDI’s innovative Data Interoperability process prevents Owner’s from paying twice. Our team helps bridge the gap between the capital project acquisition process and facilities management to ensure our client’s facilities are ready to go on day one with all the data needed to run a world-class operation – all while saving millions of dollars over the life of the project and the facility.

To register for this event, click here.

Session Information:

Scott Yates, Chief Operating Officer at EDI, as well as Ian Redhead, Deputy Director of Operations & Maintenance at Kansas City International Airport, will be presenting “Kansas City Data Interoperability and Road to Digital Twin” at Maximo World 2022.

For as long as facilities have been built, there has been an immense challenge for organizations to acquire, assimilate and organize the data required to properly operate and maintain a facility that has been turned over to them. We all know the story, by the time a project reaches the stage of commissioning the facility and turning over the “as-built” drawings, equipment specifications and manuals, the project’s budget, schedule (and patience of the people involved) have long been expended. Organizations are left with a hodge-podge of information on their new facility and are left on their own to gleam the useful information out, or collect it themselves, to establish their operating and maintenance procedures. And that effort doesn’t even yet include preparing it for load into and use in their Enterprise Asset Management (EAM) system.

With the current capabilities of BIM and Maximo, the Kansas City Aviation Department is addressing this gap between “design” and “operate” head on and building a bridge across it that could be used for all future capital projects. For projects that leverage BIM as a primary design tool, Maximo has a standard feature to import the data from models automatically as well as an available plug-in to present the associated 3D models inline with it’s own applications like Work Order Tracking and Assets. With established design standards for BIM models to ensure you can always receive the data needed from contractors, to seamlessly and easily integrate into your Enterprise Asset Management system.

Date and Time: August 9th, 2022 from 1:00-1:45 PM CDT

Airport Maximo User Group Meeting

Joe Mahaz, PLSM, Founder and Senior Advisor at EDI, will be leading the upcoming Airport Maximo User Group Meeting at MaximoWorld 2022 in Austin, Texas. The meeting will include news related to AMUG business, updates on the upcoming May 2023 spring meeting, and will feature a panel of airport leaders. The panel will discuss new innovations in their Enterprise Asset Management implementation and/or upgrades at the airports, and how the airports have adjusted to the new norm. 

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Upcoming Event: Airport Maximo User Group Meeting at MaximoWorld 2022

AMUG-Meeting-at-MaximoWorld-2022

Upcoming Event: Airport Maximo User Group Meeting at MaximoWorld 2022

AMUG-Meeting-at-MaximoWorld-2022

Joe Mahaz, PLSM, Founder and Senior Advisor at EDI, will be leading the upcoming Airport Maximo User Group Meeting at MaximoWorld 2022 in Austin, Texas. The meeting will include news related to AMUG business, updates on the upcoming May 2023 spring meeting, and will feature a panel of airport leaders. The panel will discuss new innovations in their Enterprise Asset Management implementation and/or upgrades at the airports, and how the airports have adjusted to the new norm.

Date and Time: Pre-MaximoWorld Conference, August 8th, 2022 from 2:00-4:00 PM CDT

Location: JW Marriott, Austin, Texas, Hotel 2nd Floor Room 204

AMUG Steering Group

Chair: Mr. Joseph Mahaz, PLSM – Founder and Senior Advisor, EDI

Co-Chair: Ms. Brendalynn Taulelei, MBA –  Senior Manager, Asset Management and Logistics Aviation Maintenance, Port of Seattle 

Agenda
  • Introductions
  • AMUG Business
    • General Discussions
    • May 2023 Spring Meeting – Seattle
Airport Panel Open Discussion
Open DiscussionsIf you have any questions, please contact events@reliabilityweb.com
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Salt Lake City Int’l Supports New Terminal With New Enterprise Asset Management Software

Enterprise Asset Management Software

Salt Lake City Int’l Supports New Terminal With New Enterprise Asset Management Software

Enterprise Asset Management Software

Electronic Data, Inc. (EDI) was featured in an article by Airport Improvement entitled “Salt Lake City Int’l Supports New Terminal With New Enterprise Asset Management Software.” Salt Lake City International Airport (SLC) began the transition for a new enterprise asset management system by working with a consultant to outline the functional and technical requirements. Ultimately, SLC chose the Maximo system.

Having launched the previous system on its own, SLC wanted a partner with experience implementing asset management systems at other airports to lead its upgrade. After considering multiple options, the airport contracted EDI for planning, configuration, testing, training, deployment and post-deployment support.

Scott Yates, Chief Operating Officer of EDI, is featured in the article, saying he considers it a major victory for SLC to have the new system operational just three months after the purchase contract was signed. “The airport didn’t lose the opportunity to get good maintenance history about this new facility,” he explains. “Had we not done that, they’d be keeping a lot of paper records and might never get the data into the system.”

Ultimately, SLC will be able to tie smart assets around the airport into Maximo. For example, sensors can be placed on baggage handling equipment, people movers or passenger boarding bridges to gather usage information that will drive maintenance decisions. Yates explains that such information will help SLC proactively head off failures, optimize preventative maintenance and provide better operational metrics.

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On-Premise Asset Management vs. Asset Management in the Cloud

Asset management in cloud

On-Premise Asset Management vs. Asset Management in the Cloud

Asset management is a crucial yet complicated part of business operations in practically any industry. When the business grows, expands, and handles remote tasks, it can be difficult to determine which asset management solution a company should use, and whether it should be hosted on-premise or in the Cloud.

Let’s review the two hosting options, why managing media assets in the Cloud may be beneficial, and why some companies prefer on-premise control of their asset management.

On-Premise Asset Management

On-premise asset management is the traditional method for managing the system. This type of asset management is self-hosted through the use of a company’s servers and is managed by the company’s internal IT team. Everything is handled in-house, which allows an organization to manage the system’s IT infrastructure.

Like any other system, this management type has its benefits and setbacks.

PROS

  • On-premise hosting allows for significant customization, integrations, and security protocols.
  • These systems may be ideal for companies that have an experienced IT team.
  • These systems might be extremely beneficial for businesses with hosting capabilities.

CONS

  • On-premise systems are expensive
  • The company is responsible for all integrations and maintenance procedures.
  • These systems take significant time to deploy.

Asset Management in the Cloud

Digital asset management in the Cloud is partially or completely managed by the vendor the company utilizes. Because these systems are hosted in the Cloud they reduce employee maintenance burdens and internal infrastructure costs.

PROS

  • Cloud-hosted asset management solutions are typically more affordable than on-premise systems, as these systems don’t require the company to have hosting capabilities.
  • They’re accessible remotely so employees can access the data they need from anywhere.
  • Cloud system vendors often provide much of the security protocols for the company, and IT asset management in the Cloud takes the demand off the company’s IT department.

CONS

  • Cloud-based system speed will depend on the user’s internet connection, so performance will suffer if files are accessed in a remote location with poor connectivity.
  • Shared servers may decrease the speed of a company’s system performance depending on how many companies are using the server at a time.
  • If using proprietary programs is a requirement, this could make migrating, editing, or exporting files complicated at first.

Each organization has different needs, so there isn’t a universal answer regarding which hosting type is best for asset management. Exploring the capabilities and restrictions of each asset management system is necessary to come to an informed decision about which method your company needs.

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Your Management Wants a Digital Twin. How Can You Deliver One That Works?

Digital twin technology

Your Management Wants a Digital Twin. How Can You Deliver One That Works?

Digital twin technology

Once an organization has developed a comprehensive understanding of digital twin technology, the next question is often: “How can my team deliver a digital twin that works and can be sustained?”

Developing a successful digital twin involves far more than creating a digital replica of a physical structure. Producing a model that proves to be an asset to your organization will require sufficient planning and experimentation.

If your management wants a digital twin, be sure to include the following steps in your team’s collaboration efforts for a productive developmental process. These thorough, organized planning tips are essential when designing a digital twin your organization can use.

Outline the Purpose

At the start of your digital twin journey, it’s crucial to fully understand the purpose you want this technology to serve. Discuss with your team exactly what you’re planning to create a digital model of and how you anticipate it will be used. This will require a thorough review of work processes and decisions (aka use cases) that will benefit from the digital twin. This review should assess how these use cases are being addressed today and what efficiencies or new capabilities the twin will provide. This understanding will help you prioritize how the digital twin can most effectively be used and, therefore, how the most return can be gained on the investment made.

By carefully planning and listing the use cases that the digital twin will address, it becomes easier to outline the creation process and recruit the guidance of the necessary qualified parties.

Consider the following as your team initiates the implementation of a digital twin:

  • What facilities and assets will the digital twin cover?
  • What use cases will the digital twin address?
  • Who is this twin for?
  • What data will the digital twin require?
  • How will this data be maintained?
  • What skill level will the typical user have?
  • Will the digital twin be accessed remotely or on-site?
  • Should the software that supports the digital twin reside on-site or in the cloud?

Determine the Scope

To develop an effective digital twin, it’s necessary to determine the scope of the digital twin and efforts to implement and sustain it. Different digital twins serve different purposes, so taking a broad look at what you need the twin to accomplish can help prioritize the use cases.  Detailed functional and then technical requirements documents can then be produced to guide the development of data and configuration of software to address these requirements.

Data is Key

Digital twins rely on facilities and asset data to operate as they are, by definition, virtual representations of physical assets or systems. Depending on the scale and use of your desired digital twin, the task of capturing and organizing your data could be significant. Utilizing “Smart” assets makes this easier, but for legacy systems, enabling sensors to capture your desired data (air flow, water flow, motor vibration, and temperature, for example) is a must.

Once you’ve determined what you want your digital twin to accomplish, targeting systems to upgrade with data sensors is a relatively straightforward task. From there, you must build data crosswalks to input your new sensor data into your digital twin software. Building an enterprise-level digital twin is achievable but doing so takes a lot of work by both your IT and Facilities Management team.

Without good, real-time asset data, as well as accurate data depicting the facility itself, the promise of a digital twin will not be realized.

Address Challenges

Before and throughout the development process, team members must proactively address challenges and propose solutions that satisfactorily overcome concerns. For example, the collection and recording of physical details should be checked and confirmed to be accurate, and issues experienced during data collection need to be addressed by team specialists.

Satisfy Requirements

During initial planning, the implementation team should have developed functional requirements for the digital twin. At this point, each of those functional requirements needs to be re-examined to satisfy technical requirements.

The requirements differ somewhat from the intended functionality of the digital twin since they involve a closer look at the system’s included features rather than the outcome of the model’s development.

Examining and satisfying requirements should be approached with the following question in mind: “What features and components does this digital twin need to serve the intended purposes?”

Explore hardware components, data management tools, and software specifications required for the project to come together.  It’s equally essential to determine which programs the digital twin technology needs to integrate with, how system updates are intended to proceed, how collaboration concerns are fully remedied, and how any conflicts or errors are resolved.

Remedying challenges, overcoming obstacles, and meeting all requirements are crucial steps involved in developing and delivering a digital twin that works.

Test the Digital Twin

Finally, after you have produced a functional digital twin, perform adequate testing to scan for system bugs, errors, shortcomings, or failures missed during the design process. You will need to revisit or repeat many phases involved in digital twin development before the digital twin is ready to serve the functions of its design.

Testing, troubleshooting, and system repair will ensure that the digital twin development team has produced a model that meets needs and operates as intended.

Depending on the project’s complexity, some digital twins are relatively simple to design with the help of a small team. More involved projects, however, should employ the expertise of industry experts. You can trust Arora to streamline the process of developing advanced, intricate digital twin technologies.

Browse our website or reach out to Arora to schedule a discussion of how a digital twin can best be designed and implemented for your organization. We will spearhead every step of the design to ensure your organization’s needs are met as effectively as possible.

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Smart Airports & Regions Conference & Exhibition 2022

Smart Airports & Regions Conference & Exhibition 2022

Join us for the upcoming SMART Airports conference! The SMART Airports & Regions Conference & Exhibition is the premier event covering how SMART airports and their adjacent regions are leveraging “connectivity” to stimulate “innovation and opportunity”.

Stop by our booths #44 and #45 to receive a demonstration with our team and learn more about our Data Interoperability services as well as Arora ATLAS® Request. Learn how this powerful tool can help drive higher levels of productivity and data management in your organization. Capturing the right data, at the right time, with the right team, is critical to the success of managing any facility. Let us show you how we can help yours!

Event Date: July 18-20, 2022

Location: Ontario, California, USA

Session Information:

Be sure to attend the session “Building Smart Connected Airports” on Wednesday July 20th from 11:30-1:00 PM, PT to hear from Arora’s President and CEO, Manik Arora, PE!

During this panel, speakers will discuss a variety of topics, including the new technology infrastructure demands, the role of technology in restoring airport revenues, and the challenges that airports face.

To register for this event, click here.

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